Site Manager is the ‘mission control’ for your remote players or kiosks. Once they are installed at remote locations and content deployed, you need to know that they are working - if they are not, you need to be able to research the issue and resolve it quickly – this is where Site Manager and the PLUS! Network come into their element. Any players (SOLO, Acquire or Signage2Go) or kiosks (Acquire) can make use of this facility which has been provided since 2001 under the brand names of Kiosk Monitor and Signage Monitor using our System Watchdog security application at the remote sites. Site Manager works with Sentinel (which is included with the Acquire Player), and also with the System Watchdog (available as an additional upgrade for when security is paramount or additional fault management is required). Users of Signage2Go can also upgrade and use Site Manager. Contact us for more information. It provides a secure support and management tool-set for your team, to ensure that all of your installed systems are working correctly. Both Sentinel and System Watchdog protect the local PC and report what is happening back to the PLUS! Network which is constantly monitoring for abnormal incidents. If an event you wish to be told about is discovered, the PLUS! Network will immediately inform your support staff of the fault via Email, SMS Text message and also through the Site Manager software. Using the Site Manager, your staff can then identify the sequence of events leading up to the incident and quickly resolve it. The built-in tools allow your support staff to ‘pick up’ incidents that are assigned to them, then view log files, audit trails, previous incidents for that unit and other information which will help them rapidly identify the source of the problem. They can then use the integrated tools to remotely connect to the unit(s) affected and remotely operate the system, transfer files and run programs to attempt to resolve the issue, and get the system operational as quickly as possible.